Version 1.1 | Last updated: 8th November 2020
Predatech Limited respects your privacy and is committed to maintaining the privacy and confidentiality of the personal information that we collect.
What is personal information? Personal information is any personal identifiable information. This includes your email address, name, address, telephone number, bank details or online identifier, which can directly or indirectly identify you. We refer to it as “Personal Information” in this policy.
Under applicable law, Predatech Limited is the data controller of personal data collected through our Service.
The types of data we collect
When you interact with us through our website, herein referred to as “site”, we may collect information from you, as further described below:
a. Information you provide
We collect information from you when you provide this information voluntarily. Information we collect includes your full name and your email address (provided via the ‘contact us’ and ‘get quote’ forms). These forms also captures two voluntary fields: business name and telephone number.
b. Other information
Data We Collect Automatically: When you interact with us through the Services, we may receive and store certain information such as an IP address, device ID, and your activities within the Services. We may store such information or such information may be included in databases owned and maintained by service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of messages users have sent, as well as the sites which refer visitors to our site.
c. Aggregated information
We may conduct analysis on our customer demographics, interests and behaviour based on the information collected in order to better understand and serve the users of the Services. This research may be compiled and analysed on an aggregate (anonymised) basis, and we may share this aggregate data with our affiliates and business partners. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
We use the following third party products/tools to provide analytics about how you use the site:
Location of your personal information
Predatech Limited is based in the United Kingdom. Your information is processed in the United Kingdom only and is not transferred outside the EEA unless requested by you.
How do we use your personal information?
For instance, if you contact us via email, we will use the information you provide us with to answer your question or resolve your query. If you provide information in order to obtain access to the Services, we will use your information to provide you with access to such services and to monitor your use of such services. We may also use your information collected through the Services to help us improve the content and functionality of the Services and to better understand our users.
We may use this information to contact you in the future to tell you about services we believe that may be of interest to you. If we do so, each marketing communication we send to you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our marketing lists, you may contact us and request this removal.
Why we collect your personal information
We collect and use your personal information because it is necessary to obtain certain details including personal information from you in providing you with the Service you have requested, and it is in our legitimate interests in the course of operating our business, including:
To Deliver Our Contractual Commitments To You
Much of our processing of personal data is to meet our contractual obligations to our users, or to take steps at users’ request in anticipation of entering into a contract with them.
In many cases, we handle personal data on the ground that it furthers our legitimate interests in ways that are not overridden by the interests or fundamental rights and freedoms of the individual: This includes:
Providing a safe and enjoyable user experience
– Customer service, including responding to queries
– Marketing, including sending emails to inform you of Services or products
– Processing job applications
– Analysing and improving our business, e.g. collecting information about how you use our Services to improve the – design and placement of certain features
– Managing legal issues
We need to use and disclose personal data in certain ways to comply with our legal obligations.
Where required by law, and in some other cases, we handle personal data on the basis of your implied or express consent.
Disclosure of your information
Predatech Limited is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your information with certain third parties, as set forth below:
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger or similar event, your information may be part of the transferred assets.
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Predatech Limited (iii) protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Aggregated Or Non-Identifiable Data
We may also share aggregated or non-personally identifiable information with our partners or others for business purposes.
Links to third party websites
How long do we store personal information for?
We generally retain personal data for so long as it may be relevant to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or other compliance reporting requirements. To dispose of personal data, we may anonymise it, delete it or take other appropriate steps.
Security and confidentiality
We take reasonable steps to protect the information provided via the Services from loss, misuse, and any unauthorised access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the Internet with us.
We believe that all our users should be treated equally no matter where they are, and so we are making the following options to control your data available, regardless of their location.
You can also unsubscribe from certain emails by clicking the “unsubscribe” link they contain. This will remove you from the relevant marketing list.
You have legal rights to obtain confirmation of whether we hold personal data about you, to access personal data we hold about you (including, in some cases, in portable form), and to obtain its correction, update, amendment or deletion in appropriate circumstances. You may also object to our uses or disclosures of personal data, to request a restriction on its processing, or withdraw any consent, provided there is no other lawful basis for which we may continue to process such information.
To access a copy of the personal information we hold on you, contact us using the email address at the bottom of this page.
Similarly, please contact us using this email and we will assist you in updating or deleting your personal data. You can also contact us by writing to us at our registered address: Predatech Limited, Centurion House, London Road, Staines-upon-Thames, TW18 4AX.
You have the right to opt out of all of our processing of your personal data for direct marketing purposes. You may also click the “unsubscribe” link in any of our marketing emails. The rights and options described above are subject to limitations and exceptions under applicable law. In addition to those rights, you have the right to lodge a complaint with the Information Commissioners Office (ICO) which is the UK authority responsible for data protection.
Changes to this policy
How to contact us
If you have any questions in relation to this Privacy Notice, or if you would like to contact us to exercise your rights as stated in this Privacy Notice, you may contact us at: [email protected] for assistance.